LEGAL REFERENCE

Hamari privacy policy aap ki mehfuziyat ko pehle rakhti hai

hg8245h par aap ka personal information aur financial data muttasil encryption ke zariye mehfooz rehta hai. Hum sirf wo taalluqat rakhte hain jo aap ka account khulwane aur...

Data encryption activePakistan ke qanoon ke mutabiqKoi third-party sharing nahin24/7 security monitoring
hg8245h Hamari privacy policy aap ki mehfuziyat ko pehle rakhti hai

Hamara privacy approach samjhiye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HMARAY SAATH RABTA

Privacy ke baray mein apne savaal poochhiye

Agar aap ko apne data ke baray mein koi sawaal ho ya data access ya deletion ke liye request karna ho, toh hamari support team ko sidha contact kijiye. Hum Monday se Friday tak 9 AM se 6 PM (Pakistan Standard Time) mein available rehte hain. Har request ko 30 din mein jawab diya jata hai.

Team online

Email Support

[email protected] par email bhejiye. Hum aap ka request 2 din mein dekh lenge aur detailed jawab bhej denge.

Live Chat

Account ke andar Help section khuliye aur Live Chat par click kijiye. Agent aap ka privacy issue samjhne mein turant madad kar sakey hain.

Account Settings

Apne profile mein jaiye aur 'Data & Privacy' tab mein apne stored information ko dekh sakte ho aur update kar sakte ho.

MEHFUZIYAT KI BUNIYAD

Hum ne privacy ko seriously design kiya hai

hg8245h ka infrastructure Pakistan aur international security standards ke hisaab se set upa hai. Har payment gateway—JazzCash, Easypaisa, SadaPay, Raast—sab ke saath encrypted connection ho ta hai. Server...

SSL Encryption

Aap ke browser aur hamara server ke beech har data TLS 1.2 ya usse zyada encryption se surakshit hota hai.

PCI DSS Level

Financial data ko internationally recognized payment card industry standards ke mutabiq handle kiya jata hai.

Data Retention Rules

Jab aap account band kar dete ho, tab aap ka personal data 6 mahine baad automatically delete ho jata hai.

Audit Trail

Har login, withdrawal aur account change ka record 2 saal tak mehfooz rehta hai taakehi fraud detect ho sake.

Pakistan Jurisdiction

Hamara privacy policy Pakistan ke Data Protection Ordinance aur applicable cyber laws ke mutabiq tayyar hua hai.

No Cookie Tracking

Hum sirf essential cookies use karte hain jo aap ke session ko secure rakhne ke liye zaroori hote hain.

Aap ke rights aur hamari zimmedari

Hamaray privacy policy ko hum aksar update karte hain taakehi ye latest security practices aur Pakistan ke qanoon ke mutabiq rahe. Agar koi bada badlav ho, toh aap...

Data Access Right
Aap ko apne account se aap ke stored personal information, transaction history aur gaming logs dekh sakte ho.
Correction & Update
Agar aap ka address ya phone number galat hai, toh settings mein se directly update kar sakte ho.
Deletion Request
Account band karne ke baad aap ko apna complete data delete karne ka request submit kar sakte ho.
Withdrawal of Consent
Agar aap ko marketing emails ya notifications nahin chaahiye, toh kisi bhi time 'Preferences' se off kar sakte ho.
Data Portability
Aap ka transaction history aur account summary ko CSV format mein download kar sakte ho.
Complaint Mechanism
Agar aap ko lag raha hai ki aap ka privacy policy violate hua hai, toh PTA ke paas complaint kar sakte ho.
Policy Amendment Notice
Privacy policy ke kisi bhi change ke baad aap ko 30 din ka notice diya jata hai.

Secure login aur data management ke features

hg8245h par aap ka account password-protected hota hai aur optional two-factor authentication (2FA) bhi available hai. JazzCash, Easypaisa aur SadaPay ke zariye withdrawal karte waqt aap...

Two-Factor Authentication

OTP-based 2FA se aap ka account extra surakshit rehta hai. Phone number par OTP ata hai har login par.

Device Management

Settings mein jaiye aur dekh lijiye ke aap ka account kon-kon devices se access ho raha hai. Suspicious device ko turant disconnect kijiye.

Login Notifications

Har naye device se login par aap ko email notification mil ta hai. Agar aap ne login nahin kiya, toh turant action le sakte ho.

Password Security

Aap apna password 6 mahine mein change karne ki salah de te hain. Strong password (umer, number aur symbol include) lagani chahiye.

Session Timeout

Agar aap 15 minit tak inactive rahe, toh automatically logout ho jayenge. Phir se login karna padega.

Withdrawal Verification

JazzCash, Easypaisa ya SadaPay mein payout de te waqt aap ka identity aur bank account dubaray check hote hain.

Privacy policy ke baray mein achche sawaal

Bilkul nahin. Aap ka JazzCash account number ya linked banking details kisi bhi third party ko send nahin hote. Hum sirf transaction ID aur amount record karte hain payout verify karne ke liye.

Account delete karne ke 6 mahine baad aap ka sab personal information automatically delete ho jata hai. Transaction logs 2 saal tak tax aur compliance reasons ke liye mehfooz rehte hain, lekin aap ke naam se linked nahin hote.

Hum sirf country-level location dekh te hain taakehi ye check ho sake ke aap supported region mein ho. Mobile app jo ye permission maangte hain, wo optional hote hain aur aap settings se turn off kar sakte ho.

Account settings mein jaiye, 'My History' tab khuliye. Aap apne sab bets, wins, losses aur session logs dekh sakte ho. CSV download ka option bhi hai poore history ka.

Agar kabhi encrypted data compromise ho jaye, toh hum sab affected users ko 48 ghante mein email notification bhejte hain aur temporary password reset ki salah dete hain.

Nahin. Hum sirf account-related messages (login alerts, withdrawal confirmations, policy updates) bhejte hain. Marketing emails ya SMS sirf usi waqt bheje jate hain jab aap ne explicitly opt-in kiya ho aur aap anytime opt-out kar sakte ho.

Sirf aap ka registered mobile number aur withdrawal amount Easypaisa ya SadaPay ko bheja jata hai. Bank account details kabhi share nahin hote. Transaction ID aur status hg8245h account mein record rehti hai.